Stage three: Test charging the case with an alternative charger and cable. If the case nevertheless won't demand, it is possible that the situation alone is faulty. Remember to send it to us and arrange the substitute at the earliest opportunity.
Phase 3: Try charging the case with an alternative charger and cable. If the situation nevertheless won't cost, it is possible that the case itself is faulty. Please ship it to us and set up the substitute immediately.
Action 1: Assure your cell phone will not be muted or established to the lower quantity. Enhance the cell phone's volume if required, then alter the earbuds' quantity.
Phase two: Inspect the microphone holes for almost any blockages caused by dirt. If present, gently clean them with a delicate fabric.
Action 2: Insert the earbud to the charging scenario and Examine the indicator gentle. If it illuminates briefly (roughly a person second), the earbud’s battery may very well be entirely depleted.
Action one: Make sure that the facility adapter and USB Kind-C cable are securely related. Step 2: Try and charge a unique product using the identical charger and cable. If another device also fails to cost, The problem could possibly be While using the charger or cable, and they may ought to be replaced.
Should you encounter an important deviation within the predicted battery lifestyle, the merchandise may very well be defective. In such instances, you should Speak to us to rearrange a substitute at your earliest ease.
Take note: This element can't be made use of Should the charging situation’s battery is minimal. If the case’s indicator light is red, demand it right until the battery stage here reaches medium or higher before endeavoring to activate the lighting results.
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If these steps will not take care of The problem, the earbuds can be faulty. Please return them to us to get a substitution as soon as possible.
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Need to these techniques fall short to take care of The problem, the earbuds could possibly be faulty. We advise you to definitely return the product to us for your alternative as soon as possible.
Action three: If your functionality even now isn’t responding, change the in good shape from the earbuds to guarantee These are securely positioned in your ear canal.